CODETEKSoftware · Hardware · Intelligence

CRM

Turn Every Interaction Into an Opportunity.

Customer relationship management with pipeline, activity tracking, marketing and analytics.

Business software dashboard

Overview

What CRM covers

A CRM implemented around how your sales team actually works: clear pipeline stages, owned leads, logged activity and reporting management can trust.

Every enquiry from your website, WhatsApp or campaigns lands in one place with a defined owner and next action.

Modules & components

LeadsPipelineCustomersCampaignsAnalytics

Features

Explore every capability

Select a category to reveal its features.

Lead Management

  • Lead Capture
  • Lead Assignment
  • Lead Scoring
  • Lead Sources
  • Lead Tracking

How it works

From requirement to running system

01

Assessment

We map your current systems, processes and technical constraints.

02

Solution design

We define the architecture, components and integration points.

03

Deployment

We configure, install and integrate with controlled rollout stages.

04

Operate & improve

We monitor, maintain and extend the solution as you grow.

Technical architecture

CRM capture to close

How the components connect in a real deployment.

Channels

WebsiteWhatsAppEmailCalls

Capture

Lead Inbox

Qualification

ScoringAssignment

Pipeline

OpportunityQuotationOrder

Insight

Forecast & Reports

Use cases

Where it applies

  • Centralising enquiries from multiple channels
  • Forecasting revenue from a weighted pipeline
  • Tracking sales team activity and response times
  • Segmenting customers for targeted campaigns

Integrations

What it connects to

  • ERP
  • WhatsApp Business API
  • E-Commerce
  • Email platforms
  • AI Agents

Industries

Sectors that deploy this

Benefits

Why clients choose this approach

One accountable partner

Software, hardware and integration delivered by a single team.

Built to integrate

Designed to connect with the systems you already run.

Scales with the business

Start with what you need today and expand without re-platforming.

Supported long term

Maintenance, monitoring and continuous improvement after go-live.

FAQ

Common questions

Yes. Conversations can be routed through the WhatsApp Business API and logged against the customer record.

Planning a CRM project?

Tell us what you're trying to solve. We'll help you design the right technology stack.